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Webhook Triggers

Webhooks are configured to send notifications based on trigger events. The available triggers include:
  • responseCreated
  • responseUpdated
  • responseFinished

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Creating Webhooks

You can create webhooks either through the Formbricks App UI or programmatically via the Webhook API.

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Creating Webhooks via UI

  • Log in to Formbricks and click on the Configuration tab in the left sidebar and then click on the Integrations tab.
Step one
  • Click on Manage Webhooks & then Add Webhook button:
Step two
  • Add your webhook listener endpoint & test it to make sure it can receive the test endpoint otherwise you will not be able to save it.
Step three
  • Now add the triggers you want to listen to and the surveys!
  • That’s it! Your webhooks will not start receiving data as soon as it arrives!
Step five

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Creating Webhooks via API

Use our documented methods on the Creation, List, and Deletion endpoints of the Webhook API mentioned in our API v2 playground. If you encounter any issues or need help setting up webhooks, feel free to reach out to us on GitHub Discussions. 😃

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Example Webhook Payloads

We provide the following webhook payloads, responseCreated, responseUpdated, and responseFinished.

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Response Created

Example of Response Created webhook payload: 
[
  {
    "data": {
      "contact": null,
      "contactAttributes": null,
      "createdAt": "2025-07-24T07:47:29.507Z",
      "data": {
        "q1": "clicked"
      },
      "displayId": "displayId",
      "endingId": null,
      "finished": false,
      "id": "responseId",
      "language": "en",
      "meta": {
        "country": "DE",
        "url": "https://app.formbricks.com/s/surveyId",
        "userAgent": {
          "browser": "Chrome",
          "device": "desktop",
          "os": "macOS"
        }
      },
      "singleUseId": null,
      "surveyId": "surveyId",
      "tags": [],
      "ttc": {
        "q1": 2154.700000047684
      },
      "updatedAt": "2025-07-24T07:47:29.507Z",
      "variables": {}
    },
    "event": "responseCreated",
    "webhookId": "webhookId"
  }
]

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Response Updated

Example of Response Updated webhook payload: 
[
  {
    "data": {
      "contact": null,
      "contactAttributes": null,
      "createdAt": "2025-07-24T07:47:29.507Z",
      "data": {
        "q1": "clicked",
        "q2": "Just browsing"
      },
      "displayId": "displayId",
      "endingId": null,
      "finished": false,
      "id": "responseId",
      "language": "en",
      "meta": {
        "country": "DE",
        "url": "https://app.formbricks.com/s/surveyId",
        "userAgent": {
          "browser": "Chrome",
          "device": "desktop",
          "os": "macOS"
        }
      },
      "singleUseId": null,
      "surveyId": "surveyId",
      "tags": [],
      "ttc": {
        "q1": 2154.700000047684,
        "q2": 3855.799999952316
      },
      "updatedAt": "2025-07-24T07:47:33.696Z",
      "variables": {}
    },
    "event": "responseUpdated",
    "webhookId": "webhookId"
  }
]

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Response Finished

Example of Response Finished webhook payload: 
[
  {
    "data": {
      "contact": null,
      "contactAttributes": null,
      "createdAt": "2025-07-24T07:47:29.507Z",
      "data": {
        "q1": "clicked",
        "q2": "accepted"
      },
      "displayId": "displayId",
      "endingId": "endingId",
      "finished": true,
      "id": "responseId",
      "language": "en",
      "meta": {
        "country": "DE",
        "url": "https://app.formbricks.com/s/surveyId",
        "userAgent": {
          "browser": "Chrome",
          "device": "desktop",
          "os": "macOS"
        }
      },
      "singleUseId": null,
      "surveyId": "surveyId",
      "tags": [],
      "ttc": {
        "_total": 4947.899999035763,
        "q1": 2154.700000047684,
        "q2": 2793.199999988079
      },
      "updatedAt": "2025-07-24T07:47:56.116Z",
      "variables": {}
    },
    "event": "responseFinished",
    "webhookId": "webhookId"
  }
]
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